Field stories from Doers, Builders, and Shapers of the World of Work
Emily Goligoski opens most of the focus group the same way. She tells participants: if I ask what you did this morning, you might be tempted to say you ran 10 miles and had a green juice. If the actual answer is that you hit snooze and had a chocolate
27 Jul 2026
Emily Goligoski has spent over a decade studying how people actually use products, services, and institutions.
22 Jul 2026
Arthur Matuszewski’s “pyramid of value” (administration, judgment, orchestration, white space) and where AI can bring the most value. Most AI-in-HR plans are built from a list of tasks, activities, procedures. Someone writes down what the function does, ranks the tasks by hours spent, and points AI at
29 Jun 2026